Service and Support
Dedicated support
Expertly delivered
We understand that a marketing automation platform is only as good as the people that are using it. We offer so much more than innovative and intuitive technology, it’s the support that our clients receive that adds real value.
Account Management
Each of our customers has access to their own dedicated account manager, who is an expert in all things Force24. From strategy and creative, right through to delivery and analysis – you’ll have everything covered. For example, we can provide:
- Customer journey optimisation advice
- Independent campaign reviews, for when those creative juices just won’t flow
- Technical query guidance, for requests large or small
- Data segmentation support to maximise personalisation results
- As much or as little ‘hands on’ involvement as you need
- Telephone or face-to-face contact, from our Leeds HQ
Where we can help
Design Studio
No design skills? No problem. Our design studio features visually appealing,
powerful drag and drop
design templates to make sure your emails always look on point.
Campaign Management
Save yourself a headache or two and let our team help to smash your campaign
targets. We can also
take the reins during holidays, maternity leave and transitional periods.
Strategic Support
We spend time getting to know our customers, it’s the only way we can help with
theirs. Our team can
then suggest carefully planned journeys that resonate with your audience.
Marketing Agencies
Looking for a marketing automation solution that fits in with your agency? Get in touch and we’ll have you up and running in no time.
Contact usFree training and support – for life
For the lifetime of your agreement with Force24 you will have access to free online one-to-one training for our email marketing automation platform.
Our objective is to empower you via training to ensure you get the maximum return from using your email automation platform.
See how Marketing Automation can simplify your workday
Download our ‘Quick Pitch for Marketing Automation Success’ from Force24.
Download now